🆕 Ocean Creek Resort

MYRTLE BEACH , SC
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Job Description

Cook : Participants in the Cook position will use only quality foods and ingredients to prepare and arrange food according to standards that are appetizing to the guests.

Duties include but are not limited to:
– Keeping work areas clean and organized and reporting all unsafe conditions immediately.
– Monitoring the presentation and portioning of food according to standards.
– Setting up, stocking, maintaining, and cleaning food preparation areas.
– Displaying knowledge in sanitation and sanitary food handling.
– Ensuring the special of the day is completed in a timely fashion.
– Preparing food in accordance with working menus, recipe cards, and photos.
– Meeting service quality standards that affect guest satisfaction; responding to guest questions or problems in a timely, professional manner.
– Meeting the resort standards for work procedures, dress, grooming, attendance, and punctuality; reporting to work and return from breaks on time; giving advance notice when absence is anticipated; accepting work assignments without complaints.

Front Desk Attendant/Guest Services Agent : Guest Services Agent responsibilities include, but are not limited to: greeting customers with a friendly and sincere welcome, providing accurate information to guests, completing the guest registration process, storing and securing keys, guiding guests through the check-out process, processing payments, answering telephone calls, and sharing messages with guests as requested. Duties also include resolving guest complaints, conducting thorough research into the issue to develop the most effective solution, negotiating the results with guests, reporting any unsafe conditions immediately, and submitting work orders to maintenance staff in a timely manner.

The Guest Services Agent follows the resort’s recommended guest arrival and departure procedures; has a full understanding of and operates computer-based front desk systems (IQware) in a way that is sufficient to perform the primary responsibilities of the job and answer guests’ questions about the resort services and amenities.

Participants in this position must be extremely detail-oriented and very friendly and outgoing. This position is the first point of contact for guests checking in and the last friendly face guests see as they check out.

Position

Cook (2 M/F)
Front Desk Attendant/Guest Services Agent (2 M/F)

Location

Myrtle Beach, SC

Rate

Cook $13.00 per hour
Front Desk Attendant/Guest Services Agent $13.00 per hour

Hours

32-40 hours per week

Start Date

19 May 2025 – 1 Jun 2025

End Date

17 Aug 2025 – 7 Sep 2025

English level

Upper intermediate – Advanced

Housing

$100 per person, per week
Deposit Amount $0

** Participant will live in a hotel room with up to 3 other participants. Room includes a bathroom, a hot plate and wifi. Participant will have access to a dining area that includes microwaves and cooking supplies. Coin operated laundry facilities available on-site.

Transportation to work

Host Employer will provide transportation to and from work at no cost

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