(เต็มแล้วจ้า) Grande Denali Lodge and Denali Bluffs Hotels

Denali National Park , AK
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Job Description

Front Desk Agent : The front Desk position duties include greeting guests, taking reservations, answering the phone, customer service.

Provide excellent customer service to guests and other team members Make sound judgments and anticipate issues and opportunities Handle comments, complaints, and concerns with a high level of efficiency and in the best interest of the guest Work closely with all other departments to ensure prompt service and overall guest satisfaction Ensure that guests’ special needs are met. Greet arriving/departing guests in a professional and pleasant manner. Be knowledgeable of daily functions or activities occurring at the lodge/hotel and in the
Denali area in order to familiarize guests and answer their questions. Works closely with and facilitate information between Front Desk staff, housekeeping staff, Bell staff, and Food and Beverage staff to assure that guest needs, and information are communicated effectively, Serves as the central information center for all lodge operations. Accounts for monies collected and goods sold. Perform basic accounting and cash handling procedures

Housekeeper / Laundry Attendant : Housekeeping duties will include, but not limited to: Cleaning rooms and common areas, including bathrooms, toilets and showers, changing linens, laundry, dusting, vacuuming and emptying trash, etc. Very physically demanding. Be prepared to stand, bend, and push a 50lb/23kg cart all day. Requires attention to detail, punctuality, and a great service attitude & team spirit. Please do not apply if you are sensitive to any kind of chemicals or lotions or have physical limitations that would keep you from doing your job.
Must be 18 years old, have previous work experience and can lift up to 50lbs/23kg.

Laundry attendant duties include: Keep work areas clean, neat, and organized. Attend meetings and obtain goals set by the managers Inform supervisor of inventory and ordering needs Spot treat, iron, launder, fold, and organize all lodge and hotel linens Pick up and drop off laundry at laundry facility. Distribute housekeeping deliveries Coordinate the daily laundering of lodge linens Fill linen orders Maintain inventories Safely operate, clean, and maintain laundry equipment Follow standardized laundry procedures Report maintenance problems and fill out appropriate forms Follow trained procedures of chemical use and cleaning procedures Complete team side work Other duties as assigned Employer may need to change position or location based on skill level, business needs, or to accommodate hours.

Position

Front Desk Agent (1 M/F)
Housekeeper / Laundry Attendant (6 M/F)

Location

Denali National Park , AK

Rate

Front Desk Agent 14.00 per hour
Housekeeper / Laundry Attendant 15.00 per hour

Hours

32-40 hours per week

Start Date

7 May 2025 – 19 May 2025

End Date

15 Aug 2025 – 7 Sep 2025

English level

Intermediate – Advanced

Housing

$105.00 per week (Employer) **Housing costs $15 per day
Deposit amount : $200 (arrival)

Transportation to work

Participants can walk to work or take the shuttle service provided for employees.

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