Jimmy Buffet’s Margaritaville Boston

Server : Responsible for excellence in guest satisfaction; serves food and/or beverages to the guests according to established standards and keeps dining area clean at all times by performing the following duties:
• Possesses full knowledge of food and beverage products served and utilizes suggestive selling techniques.
• Takes orders and delivers food and beverages in a timely manner.
• Ensures guests receive immediate, friendly, and personalized service to build their intent to return.
• Guides guests through menus, answers questions thoroughly and provides specific item suggestions and information about the establishment.
• Maintains positive guest satisfaction by exceeding service expectations.
• Handles guest complaints or directs them to a manager.
• Operates point-of-sale system with high level of efficiency and handles large amounts of currency.
• Practices proper cash handling procedures by addressing the point-of-sale system after every transaction, properly organizing money, counting change back to guests, and

following appropriate checkout procedures.
• Sets up and breaks down equipment and supplies.
• Maintains work areas by organizing and cleaning service stations and pre-bussing tables as needed of all used glassware/plateware/silverware/etc.
• Writes down all orders and inputs them into the point-of-sale system accurately.
• Scrapes, racks, and stacks glassware/plateware/silverware properly in dishwashing area.
• Acts as a final check on the quality of food and beverage items before they are served to guests and ensures appropriate garnishes and condiments are on plates.
• Assists management in training new Staff Members within their department when applicable.
• Completes all opening, running, and closing duties as assigned.
• Delivers and/or carries (with or without trays) food and beverage items, for own and others’ tables, with a sense of urgency; knows all table numbers and floor plans.
• When necessary, will occasionally assist host person with greeting and seating guests.
• Adheres to responsible alcohol service established by company policy.
• Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
• Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.
• Adheres to all company policies and procedures as established in the Staff MemberHandbook.

Host : Responsible for greeting customers, checking identification (if applicable), controlling the flow of traffic, and maintaining guest areas by performing the following duties: Handles initial and final contact with all guests; greets guests in a positive, professional, and welcoming manner and thanks them as they leave. Provides information and conversation while guests are waiting and being seated.

Accommodates guests with special requests.
Maintains positive guest satisfaction by answering questions thoroughly, handling complaints or directing them to a manager, and providing specific item suggestions and information about the establishment.
Provides specific item suggestions and information about the establishment.
Quotes accurate wait times, distributes paging devices (if applicable), and maintains time efficient list.
Directs guests to proper holding/waiting area.
Coordinates orderly movement of guests within the food service area with utilization of a table management system.
Knows table numbers, seating floor plans, and server/busser assignments.
Communicates effectively with all guests, co-workers and management.
Maintains organization of host stand and keeps supplies stocked.
Answers telephone calls and related questions.
Maintains cleanliness around front facade of the building and guest restrooms; keeps venue clean and free of litter at all times.
Monitors and stocks restroom supplies.
Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition.
Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.
Adheres to responsible alcohol service established by company policy.
Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
Adheres to all company policies and procedures as established in the Staff Member Handbook.

Busser : Bussers are responsible for cleaning and setting tables, general table maintenance, and
maintaining a clean, sanitary, and safe work environment for all staff members and guests

by performing the following duties:
• Maintains cleanliness around front façade of the building, guest restrooms, floors, and surrounding work areas by keeping the area swept, mopped, and free from spills, trash, debris, etc.
• Gathers and clears all tableware soiled through use and delivers to dishwasher.
• Scrapes, racks, and stacks glassware/plateware/silverware in dishwashing area.
• Clears and sets tables according to established procedures and standards. Performs these tasks with speed and efficiency.
• Maintains adequate supply of ice to all service stations and ice bins.
• Changes empty bag in box sodas as needed.
• Moves tables and chairs to adjust floor plans for special functions, band performances, etc.
• Stocks all service stations with appropriate supplies, including glassware, silverware, paper products, etc.
• Pre-busses tables of all used glassware/plate ware/ silverware/etc. and maintains work areas, including organizing and cleaning service stations.
• Keeps all trash cans in service stations clean and empty; brings in empty cans after trash pickup.
• Knows all table numbers and floor plans in restaurant.
• Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition.
• Notifies manager/supervisor of low inventory and recommends new inventory; communicates opportunities and concerns.
• Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
• Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.
• Adheres to all policies and procedures of company as established and outlined in Staff Member Handbook.

Retail Associates : Retail Associates are responsible for generating revenue by demonstrating product knowledge, suggestive selling and conducting sales transactions with guests in a variety of

indoor and open-air locations by performing the following duties:
Greets guests with a smile in a professional, friendly and courteous manner
Possesses full knowledge of all retail products and provides an interactive guest experience through the utilization of suggestive sales techniques and product demonstrations in a positive and outgoing manner
Exceeds guest expectations by engaging with each individually to provide a personalized shopping experience
Folds, wraps and bags merchandise
Processes merchandise sales and returns by operating point-of-sale system and handling large amounts of currency including cash, credit card transactions, travelers’ checks, vouchers and discounts with high efficiency and accuracy
Practices proper cash handling procedures by utilizing the point-of-sale system, properly organizes money, and counts change back to guests
Following appropriate checkout procedures including verifying starting cash bank and balancing out at the end of shift
Stocks, replenishes and retrieves merchandise and supplies
Ensures all merchandise is ticketed and correctly priced and takes accurate markdowns
Achieves or exceeds sales goals provided by General Merchandise Manager/Merchandise
Store Manager
Maintains sales floor appearance standards by cleaning floor surface and dusting counters and displays by using appropriate tools
Completes all opening, running and closing duties as assigned
Assists in loss prevention by practicing proper security safe guards as outlined during training
Assists management in training new Staff Members within department when applicable
Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition
Notifies manager/supervisor of low inventory and recommends new inventory; communicates opportunities and concerns
Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency
Adheres to responsible alcohol service established by company policy
Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management
Adheres to all company policies and procedures as established in the Staff Member Handbook
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Exposed to weather conditions and prevalent temperature changes
Subject to moderate to high ambient noise levels
Frequently required to function in narrow aisles or passageways
Hazards include, but are not limited to, cuts from broken glass and metal cans, slipping, and tripping

Position

Server (5 M/F) 🟢 ว่าง 2 ตำแหน่ง
Host (1 M/F) ❌ (เต็มแล้วจ้า)
Busser (4 M/F) ❌ (เต็มแล้วจ้า)
Retail Associate (1 M/F) ❌ (เต็มแล้วจ้า)

Job location

BOSTON , MA

Rate

Server $6.75 per hour + great tips
Host $18.00 per hour
Busser $10.00 per hour + tips
Retail Associate $18.00 per hour

Hours

32-40 hours per week

Start Date

1 Jun 2025 – 25 Jun 2025

End Date

31 Aug 2025 – 7 Sep 2025

English level

Proficient

Housing

$150.00 per week (Must Arrange Own) $100-150 estimate
Deposit amount $200-300 When arrival

Transportation to work

Train or Bus. You may need to commute by bus or train from your housing to your job site. This could be upwards to 1 hour during peak times.