Lobster in the Rough

Lincoln , NH
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Job Description

Server : Under general direction from the General Manager and in accordance with applicable policy and procedures, the incumbent is responsible for the effective participation in the operation of the Company restaurant and the administration of all company policies and procedures within the guidelines of Weathervane Seafoods Inc. The Server is responsible for providing prompt and friendly food and beverage service to all our guests by executing 100% Guest Satisfaction as described in the Company Handbook.

ESSENTIAL JOB FUNCTIONS:
– the importance of fast, efficient and friendly service, 100% Guest Satisfaction
– Taking pride in his/her appearance while adhering to Weathervane Seafoods’ Dress Code
– Executing the 10 Steps of Service
– Suggestive selling/ up-selling
– Menu/ feature menu knowledge
– Repeat orders back to guests and accurately input all orders on the Point of Sale System
– Responsible for attention and prompt response to the guests needs and requests throughout their entire visit.
– Sanitation during service
– Follow all policies for handling a guest with an allergy
– Follow all policies regarding alcohol service
– Executing Team Service
– Presenting an accurate guest check, accept payment, and quickly and accurately completing the transaction.
– Knowledge of all forms of payments/ loyalty cards and coupons..
– Ensure that all coupons, cash, gift certificates, Lobster bucks and credit card slips are retained and organized throughout your entire shift
– Alerting MOD with every complaint immediately
– Completing end of shift cleaning including section’s tables, chairs, walls and floors.
– Setting up/ breaking down sections
– Executing running side-work including stocking rolls, filling ice bins, making coffee, and wiping counters.
– Executing end of shift side-work as assigned by the MOD.
– Following all safety procedures
– Knowing when to ask for help
– Answer the phone and assist with answering guests questions in a friendly and courteous way

Assist in seating guests according to the Line-up and guests’ specific needs. Executing Host Steps When required either by unit volume or staffing levels, capable of working a minimum of 4 consecutive hours without a break. Complete any additional tasks as required by management

Position

Server (4 M/F) 🟢 ว่าง 1 ตำแหน่ง

Job location

Laconia , NH

Rate

Wages are 3.27 hourly + tips. Wages will be $11 hourly during server training period.

Hours

32-40 hours per week

Start Date

14 May 2025

End Date

3 Sep – 7 Sep 2025

English level

Intermediate – Advanced

Housing

$130.00 per week (Employer)
Deposit $150 (On arrival)

Transportation to work

Walking

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